As online project manager you should be using virtual meetings. The first reason is that it’s online and lets you manage the project, so it’s kind of exactly your job. The second is that it saves enormous amounts of time. The third and biggest reason begins with “r”, has nine letters, and rhymes with “Every economy in the world having a panic attack at the exact same moment-ession”. Since virtual meetings save money and time, and with the right tools, you can save even more.

continue reading "Effective Meetings on a Budget"

This post is both a strategy and practical guide based mainly on my experience and those I’ve worked with for the purpose of allowing anyone to understand how to execute a complete Internet Marketing campaign for any type of business or organization.

The structure of this guide is strategic, in that I look at each component of an Internet Marketing campaign from a high level. But included in each component are resources that will give you the necessary information and tools to execute, whether you want to do it yourself or hire help.

Please feel free to add to this guide in the comments section or at the public Social Media Marketing Wiki. In both cases, I will provide a do-follow link to your website in thanks.

continue reading "Internet Marketing: How-to"

This was the question explored by David Coleman during a fantastic Webinar yesterday. Enjoy the slides and join in on the conversation.

I often tell entrepreneurs that the ability to sell is the most important skill you can learn. Be it in relationships, trying to get a job, seeking funding or selling a product, the skill of selling is key. Very close to this skill is the art of negotiation. Most times you will not sell your idea, product or service right away, instead there will be a period of back and forth negotiation. Here are some tips I’ve learned along the journey of life that I think will help you become a more powerful negotiator.

continue reading "10 Ideas for More Powerful Negotiations"

This software allows you to transform the data plan on your Windows Mobile based smart phone (here is a list of compatible phones) into a WiFi router for less than a one time $30 fee.

I find this solution most useful for when you have an unlimited data plan and you have several devices such as a iPod Touch and a NetBook that only have WiFi access.

Be sure to check with your cell phone provider to make sure you are not violating any terms of use.

I believe that one key ingredient to business success is happy customers. Keeping happy customers means, at the minimum, you are satisfying their needs. Once way to raise the bar is through powerful customer service. I ran across the following 5 step “Recipe for Recovery” by Ron Zemke, author of “The Service Edge” designed to provide a framework when dealing with customer complaints. I think he provides an excellent framework that will help you achieve the ultimate goal of continued and repeat business.

continue reading "Dealing with Customer Complaints 101"

Long past are the days when people had to be in the same physical room to have a meeting and conversations.  Conference phone calls have been standard affair in the business world for decades, but with high speed Internet playing an integral roll in today’s world, video conferencing is far and away starting to take precedence.

The ability to see whom you are communicating can often seal a deal, and it’s generally easier to have a conversation with them as well.  This roundup features software solutions to enable and empower you to fill your video conferencing needs.

continue reading "Video Conferencing Software Roundup"

If you travel a great deal in your line of work, you know the trade offs involved with trying to pack and transport as many business tools and reference materials as possible into the smallest amount of space (in addition to the rest of your luggage). Mastering this art can mean more productive business meetings on the road; fewer missed flights from running through concourses with excess baggage; and far less stress in your life overall.

continue reading "Essential Gear for the Traveling Businessperson"

If you have tried to coordinate meetings between more than two people, you undoubtedly know the pain. Many emails, phone calls and even text messages to ensure an optimal time for all. Here are some web based applications that can greatly simplify this process and provide you with the tools to hold an effective meeting.

continue reading "Coordinating Online Meetings with Ease"

Andrew Warner of Mixergy.com has put together some incredible interviews with some amazing people with purpose of helping entreprenuers create better Internet companies. Amazingly, all of the interviews are free!

There was one issue I encountered that minimized my joy a tiny fraction at finding this treasure trove; 1) not enough time to listen to them all right now! and 2) no one place to go for an easy short list of all of the interviews (this is undoubtedly because Andrew is busy creating awesome interviews!)

In this post, I have created a list of all the interviews in a easy to browse format that takes you directly to the interview page for your convenience. On that interview page, Andrew has an introductory video, written summary of the interview, streaming audio and download link. Enjoy! I sure am.

continue reading "70 Interviews to Help You Build an Outstanding Internet Company"